Home » Resources » Military Consumers & Marketplace Trust: An Analysis of Marketplace Challenges Facing the Military Community (2019)

Military Consumers & Marketplace Trust: An Analysis of Marketplace Challenges Facing the Military Community (2019)

Military consumers report cover. Picture of a smiling soldier

This report examines the tens of thousands of business complaints and scams reported to the BBB in 2018 by military consumers to analyze service members, veterans, and military families’ unique pain points when engaging with businesses.

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