BBB Institute marks third annual Scam Survivor Day

BBB Institute marked Scam Survivor Day by convening its third annual Scam Survivor Day symposium in May. The event  brought together policymakers, advocates, and victim service professionals to raise awareness about the lasting impact of scams and the importance of supporting survivors. Congressman Jefferson Shreve (R–Indiana), chair of the Stop Scams Caucus, delivered this year’s […]

BBB Scam Tracker has a new look and powerful new features designed to make finding scam information faster and easier than ever. Along with a cleaner design, the updated platform gives consumers more ways to search and stay informed about the latest scams affecting their communities. BBB Scam Tracker, our free scam prevention and reporting […]

Scams are becoming more sophisticated—and their victims more isolated. For many people, falling prey to fraud is not just a financial setback, but an emotional and legal burden they don’t know how to navigate. BBB Institute for Marketplace Trust is proud to announce a new endeavor to provide legal guidance for recent scam victims.   The […]

Gift card scams are a problem. That’s why we’re excited to introduce Sue, the animated face of our new awareness campaign. She may be in 2D, but her mission is anything but flat. She’s here to raise awareness, deliver clear guidance, and empower people to recognize red flags before it’s too late.   Sue brings more […]

Military Consumer Month 2025  If your family is gearing up for a Permanent Change of Station (PCS), you’re probably balancing a long checklist—packing, paperwork, housing, school enrollment, maybe even saying goodbye to a beloved community. But there’s one more thing to watch for: scammers looking to take advantage of military families on the move.  During […]

Military Consumer Month 2025  Scammers thrive in silence. That’s why starting the conversation—with your family, unit, neighbors, or fellow veterans—is one of the most powerful ways to fight fraud.  During Military Consumer Month 2025, we’re not just encouraging the military community to report scams—we’re asking you to talk about them. Because when we talk, we […]

Military Consumer Month 2025    Service. Sacrifice. Strength in unity. These core values define the military community—and they’re also why your voice is vital in the fight against scams and fraud targeting military families.  This Military Consumer Month 2025 and throughout the year, we urge active-duty service members, veterans, and military families to take a stand:  […]

Every year, military service members, veterans, and their families report losing millions of dollars to fraud and scams — over $470 million in 2023 alone. This important community must have the tools and knowledge to discern the difference between a great deal and a scam in disguise. The Federal Trade Commission (FTC) and the BBB […]

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Better Business Bureau® is proud to announce that BBB Scam Tracker received an award from the Global Anti-Scam Alliance (GASA) and ScamAdviser.com as Best Scam Fighting Tool of the Year.  “We are incredibly proud of BBB Scam Tracker and grateful for this recognition from the Global Anti-Scam Alliance,” says Melissa Lanning Trumpower, Executive Director of BBB Institute for Marketplace Trust (BBB Institute), the educational foundation of the International Association of Better […]

Anyone can be defrauded by an employment scam. In this informative video, data shared from the 2022 BBB Scam Tracker Risk Report sheds light on how these scams are perpetrated, who is being targeted, and the behaviors and other factors that may influence a person’s susceptibility. A first-hand account of an employment scam is told to demonstrate […]