Scam Justice Legal Clinic wins award

BBB Institute is pleased to announce that the Scam Justice Legal Clinic (SJLC) has been selected to receive the 2026 Washington State Bar Association’s Apex Legal Innovation Award. We are proud to contribute to this initiative and congratulate our partners, Davis Wright Tremaine LLP, Amazon, and the Pro Bono Institute, on this important recognition. Launched […]

By Luke Vander Linden, Retail & Hospitality ISAC When you run a small business, you likely depend on outside partners more than larger companies. Payroll services, credit card processors, scheduling apps, and suppliers of all kinds keep things running smoothly. But when attackers break through the cyber-defenses of one of those vendors, the damage doesn’t […]

Gift card scams are a problem. That’s why we’re excited to introduce Sue, the animated face of our new awareness campaign. She may be in 2D, but her mission is anything but flat. She’s here to raise awareness, deliver clear guidance, and empower people to recognize red flags before it’s too late.   Sue brings more […]

Military Consumer Month 2025  If your family is gearing up for a Permanent Change of Station (PCS), you’re probably balancing a long checklist—packing, paperwork, housing, school enrollment, maybe even saying goodbye to a beloved community. But there’s one more thing to watch for: scammers looking to take advantage of military families on the move.  During […]

Military Consumer Month 2025  Scammers thrive in silence. That’s why starting the conversation—with your family, unit, neighbors, or fellow veterans—is one of the most powerful ways to fight fraud.  During Military Consumer Month 2025, we’re not just encouraging the military community to report scams—we’re asking you to talk about them. Because when we talk, we […]

Military Consumer Month 2025    Service. Sacrifice. Strength in unity. These core values define the military community—and they’re also why your voice is vital in the fight against scams and fraud targeting military families.  This Military Consumer Month 2025 and throughout the year, we urge active-duty service members, veterans, and military families to take a stand:  […]

BBB Institute is thrilled to welcome three new members to its Board of Directors: Shweta Chaubey, founder of S. Chaubey Law, Kami Hoskins, Of Counsel, Spencer Fane LLP, and Marcus Mayo, founder and CEO of Continuum Companies, Inc. “The BBB Institute Board is pleased to announce the addition of three new members who offer unique […]

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Better Business Bureau® is proud to announce that BBB Scam Tracker received an award from the Global Anti-Scam Alliance (GASA) and ScamAdviser.com as Best Scam Fighting Tool of the Year.  “We are incredibly proud of BBB Scam Tracker and grateful for this recognition from the Global Anti-Scam Alliance,” says Melissa Lanning Trumpower, Executive Director of BBB Institute for Marketplace Trust (BBB Institute), the educational foundation of the International Association of Better […]

We are thrilled to welcome Matthew Fehling and Steven Lepper to our BBB Institute for Marketplace Trust Board of Directors! As president and CEO of the BBB Serving the Pacific Southwest, Matthew Fehling leads one of the most active BBBs in the country. He is an innovative thinker who introduced ignite sparked by BBB, a first-of-its-kind business and community […]

Anyone can be defrauded by an employment scam. In this informative video, data shared from the 2022 BBB Scam Tracker Risk Report sheds light on how these scams are perpetrated, who is being targeted, and the behaviors and other factors that may influence a person’s susceptibility. A first-hand account of an employment scam is told to demonstrate […]