BBB Institute launches program for purpose-driven businesses

We are pleased to announce that Rachel Dooley has joined our team as program director of the Military & Veterans Initiative.  Rachel is a seasoned professional with a strong background in community outreach and a deep commitment to supporting veterans, servicemembers, and their families.  Together with an esteemed advisory board representing military and veteran service […]

Better Business Bureau® is proud to announce that BBB Scam Tracker received an award from the Global Anti-Scam Alliance (GASA) and ScamAdviser.com as Best Scam Fighting Tool of the Year.  “We are incredibly proud of BBB Scam Tracker and grateful for this recognition from the Global Anti-Scam Alliance,” says Melissa Lanning Trumpower, Executive Director of BBB Institute for Marketplace Trust (BBB Institute), the educational foundation of the International Association of Better […]

We are thrilled to welcome Matthew Fehling and Steven Lepper to our BBB Institute for Marketplace Trust Board of Directors! As president and CEO of the BBB Serving the Pacific Southwest, Matthew Fehling leads one of the most active BBBs in the country. He is an innovative thinker who introduced ignite sparked by BBB, a first-of-its-kind business and community […]

The BBB Scam Prevention Guide was designed to help consumers and small businesses recognize and avoid online scams and fraud. The Scam Prevention Guide provides an interactive experience to deliver articles, quizzes, research and the exclusive BBB Risk Calculator. Visit www.bbb.org/scam-prevention to learn more. This interactive online guide features multiple ways to learn about scams […]

People ages 18-24 reported losing more money to scams than older age groups, according to a new report published by the BBB Institute for Marketplace Trust (BBB Institute), the International Association of Better Business Bureaus’ educational foundation.   Targeting our youth: How scams are impacting ages 18-24 highlights scam types, tactics, and trends based on data […]

The BBB Institute for Marketplace Trust (BBB Institute), the educational foundation of the International Association of Better Business Bureaus, is pleased to welcome PayPal®, a BBB Accredited Business, as a new member of its Corporate Trust Council. The Council is a coalition of select companies that partner with BBB Institute to foster a trustworthy marketplace […]

BBB Institute’s 2022 annual report spotlights the organization’s research and consumer education initiatives. Read the report HERE.

BBB Institute for Marketplace Trust is pleased to welcome Zelle® to our Corporate Trust Council. The Zelle Network® connects more than 1,800 financial institutions of all sizes, enabling consumers and businesses to send digital payments to people and businesses they know and trust with an eligible bank account in the U.S. The Corporate Trust Council […]

BBB Institute for Marketplace Trust launched a new program with six participating BBBs in the U.S. and Canada to validate and spotlight the growing sector of purpose-driven businesses incorporating social impact into their business plans. The BBB4Good program enables purpose-driven businesses to become “BBB4Good Verified” by vetting their social good activities with BBB. BBB4Good builds […]

BBB Institute is excited to announce our newest program seeking to create national partnerships that protect consumers – the BBB Institute Corporate Trust Council. The Corporate Trust Council is a coalition of select companies that have joined with the BBB Institute to foster a trustworthy marketplace by providing their expertise, resources, and funding support. Current […]

The BBB Institute for Marketplace Trust (BBB Institute) is the recipient of a cy pres award from a settlement in Fitzhenry-Russell v. The Coca-Cola Company, No. 5:17-CV-00603. The settlement of this consumer class action was approved by the U.S. District Court for the Northern District of California on October 3, 2019, and provided that half […]